Refunds, Returns & Exchanges
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Refund Policy:
- We do not issue refunds unless specifically stated in a promotion.
- You must contact Customer Service for a Return Authorization number.
- Customers are responsible for freight on returned products.
- Restocking charges may apply.
If you have further questions, please contact Customer Service at 1-800-836-4206 x225. -
Returns and Exchanges:
All product returns must be authorized. Return credit will be issued on stock received in re-saleable condition, as determined by Shade Tree Greetings. Please email your request to info@shadetreegreetings.com